LBUSD – ERP System Transformation

Industry: Government – K-12 Education

The Problem

• After 20–35 years on outdated proprietary systems, the district relied on paper forms, Google Sheets, and other manual tools.

• Processes weren’t documented, and no framework existed to capture requirements or evaluate ERP options.

• Leadership needed guidance to decide between a large enterprise solution or a smaller boutique platform, and to manage the process effectively.

  
  

What We Did

• Built the governance structure, workflows, tools, and templates to manage the program.

• Created a cross-functional engagement program with business process leads across HR, Payroll, Budget and Finance, Warehouse and Supply Chain, and Facilities Management.

• Completed an 18-month requirements effort, capturing 3,500 detailed business requirements.

• Led a year-long RFP process, narrowing seven vendors to a final recommendation and board approval.

• Drove change management and communication to maintain visibility and engagement.

  
  

The Result

• Finished ahead of schedule and under budget with strong client satisfaction.

• Earned unanimous evaluation-committee approval for the selected software and system integrator.

• Maintained 75–80% stakeholder excitement throughout the process.

• Built lasting confidence in the vendor through a clear, transparent approach.

  
  

The ERP program kicked off in September 2025, with McCullough Management continuing to support implementation.